Contact Us

We value all of our members and are here to help

You may submit requests using Secure Messaging through your HAPO Online Banking or by fax at 509-946-8787. If you have any questions or need assistance please get in touch with us by phone, chat or at any of our convenient branch locations.

Offices and Divisions

Contact Center/Corporate Office

509-943-5676
509-946-2040
800-284-4276 (Toll Free)

Mortgage Division

509-946-2044

Collections Division

509-943-7105

Commercial Services Division

509-222-3685

24-Hour Assistance

24-Hour Hotline

509-946-3151
866-567-8581 (Toll Free)

24-Hour Visa^® Credit Card Customer Service

866-820-6805

Lost or Stolen Hotlines

Credit Cards:

866-820-6805

Debit Cards M-F

509-943-5676 (9am-6pm - Contact Center)
800-284-4276 (9am-6pm - Toll Free)

Report Debit Cards After 6pm PST

844-436-1752 (Toll Free)

Contact Center Hours

M-F 9:00am-6:00pm
Saturday 9:00am-1:00pm

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Routing Number: 325181264

When asked for the HAPO Routing number, please refer to the first number on the bottom of your personal checks.

Report Fraud

HAPO's Fraud Department

M-F 9am-6pm
509-943-5676

Ask to speak with the Fraud Department to report Fraud on your account.

Report Debit Cards After 6pm